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Terms of service

TERMS AND CONDITIONS

Contractual Terms of Use of the e-letsgo.com website

If you access or view any content or data on the e-letsgo.com website, you agree to be bound by these contractual terms of use of the e-letsgo.com website.

General Disclaimer

TIANJIN HAICHUANG INTERNATIONAL CYBER TECH Co. Limited (“HAICHUANG”) is responsible for operating e-letsgo.com but makes no warranty as to the accuracy or reliability of the information on e-letsgo.com. HAICHUANG and its related entities, directors, officers and agents disclaim all liability and responsibility for any direct or indirect loss or damage which may be suffered by any user through relying on anything contained in or omitted from e-letsgo.com. Information on e-letsgo.com and in any e-letsgo.com publication should not be regarded as a substitute for professional legal, financial or real estate advice.

Restrictions on use of e-letsgo.com

In accessing or using e-letsgo.com you agree that you will not: (a)  use any automated device, software, process or means to access, retrieve, data mine, or index e-letsgo.com or any content on e-letsgo.com; (b)  use any device, software, process or means to interfere or attempt to interfere with the proper working on e-letsgo.com; (c)  undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that we deem, in our sole discretion to be unreasonable or disproportionate site usage; (d)  use or index any content or data on e-letsgo.com for purposes of: (i)  constructing or populating a searchable database of properties, (ii)  building a database of property information; or (iii)  competing with e-letsgo.com in any manner that we have not specifically authorised;      (e)  transmit spam, chain letters, contests, junk email, surveys, or other mass messaging, whether commercial in nature or not; (f)  use e-letsgo.com or any content from e-letsgo.com in any manner which is, in our sole discretion, not reasonable and / or not for the purpose which it is made available; (g)  violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right; or (h)  pose as any person or entity or attempt to solicit money, passwords or personal information from any person; (j)  reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit e-letsgo.com or any content on e-letsgo.com, except as expressly authorised by us; or (k)  transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature. We reserve the right to exercise whatever means we deem necessary to prevent unauthorised access to or use of e-letsgo.com, including, but not limited to, instituting technological barriers, or reporting your conduct to any person or entity.

Copyright

The subject matter on and accessible from e-letsgo.com and publications is the copyright of TIANJIN HAICHUANG INTERNATIONAL CYBER TECH Co. Limited or its related entities. HAICHUANG grants visitors to the site permission to download copyright material only for private and non-commercial purposes. For reproduction or use of e-letsgo.com copyright material beyond such use, written permission must be obtained directly from HAICHUANG or the relevant copyright owner. If given, permission will be subject to the requirement that the copyright owner’s name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part.

Third party links and advertising

e-letsgo.com often includes advertisements, hyperlinks and pointers to websites operated by third parties. Links to third party websites include, without limitation, links to e-letsgo.com and/or some of our real estate agency customers. Those third party websites do not form part of e-letsgo.com and are not under the control of or the responsibility of HAICHUANG. When you link to those websites you leave e-letsgo.com and do so entirely at your own risk. HAICHUANG and its related entities make no warranty as to the accuracy or reliability of the information contained on any third party websites, and HAICHUANG and its related entities, directors, officers and agents disclaim all liability and responsibility for any direct or indirect loss or damage which may be suffered by you through relying on anything contained on or omitted from such third party websites. A display of advertising does not imply an endorsement or recommendation by HAICHUANG.

Third Party Content

e-letsgo.com contains content provided to HAICHUANG by other parties (Third Party Content). HAICHUANG does not have a practice of monitoring or making inquiries about Third Party Content. HAICHUANG is not responsible for, does not endorse and makes no representations either expressly or impliedly concerning Third Party Content. Third Party Content does not represent the views of HAICHUANG. You rely on Third Party Content completely at your own risk.

Editorial content

Any editorial content or articles on e-letsgo.com are of a general nature only and do not consider your personal objectives, financial situation or particular needs. Editorial content should not be regarded as advice or relied upon by you or any other person and we recommend that you seek professional advice before acting on the content. For the avoidance of doubt, editorial content provided by third party authors that are not employed by us is deemed to be Third Party Content for the purposes of the section above.

Indemnity

You agree to indemnify and hold HAICHUANG and its affiliates (and their officers, agents, partners and employees) against any and all loss, liability, claim or demand (including reasonable attorneys’ fees arising out of, or in connection with your use of and access to e-letsgo.com).

Policy for linking to e-letsgo.com

You may only link to content on e-letsgo.com if we consent. If we do allow you to link to e-letsgo.com, it is on condition that you do not:

attribute a link to HAICHUANG content as being a link to your own or someone else’s content (for example, use your own logo to link to our content);

attribute a link to e-letsgo.com and then link somewhere else;

frame our content in such a way as to present it as your own or as belonging to anyone other than us or our licensors; or

link to our content as part of a website that aggregates property listings and/or information or competes with us in any manner.

We reserve the right to require that you do not link to our content and we may exercise this right by giving notice to you. We reserve complete discretion in relation to our exercise of this right, which may be due to the matters or circumstances above, or any other matter or circumstance we consider is reasonable.

Limitation of liability

Certain rights and remedies may not be permitted to be excluded, restricted or modified under applicable legislation. Apart from those that cannot be excluded. To the extent permitted by law, our liability for breach of any implied warranty or condition that cannot be excluded is restricted, at our option to: the re-supply of services or payment of the cost of re-supply of services; or the replacement or repair of goods or payment of the cost of replacement or repair. In no event shall haichuang or its related parties be liable to you or any third party for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profit, loss of revenue, loss of goodwill, loss of customers, loss of capital, downtime costs, loss of profit, loss of or damage to reputation, loss under or in relation to any other contract, loss of data, loss of use of data, loss of anticipated savings or benefits suffered or incurred by or awarded against you under or in any way connected with this agreement or the e-letsgo.com website. Notwithstanding anything to the contrary herein, the aggregate liability of haichuang and its related entities to you for any cause of action whatsoever and regardless of the form of the action, will at all times be limited to $100.00.

Jurisdiction

Your use of e-letsgo.com, these terms, our Privacy Policy and all of our legal terms and notices will be governed by and construed in accordance with the laws of Mainland China and by using e-letsgo.com you irrevocably and unconditionally submit to the jurisdiction of the courts of Tianjin.

Amendment of Terms of Use

We reserve the right to change any or all of our terms of use or other conditions for using e-letsgo.com at any time by publishing the new terms or conditions on e-letsgo.com. Your use of e-letsgo.com constitutes your acceptance of those terms. Should you object to any of our terms of use or other notices on e-letsgo.com your sole option is to immediately cease your use of e-letsgo.com.

The following terms and conditions apply when you purchase advertising of any property listing on e-letsgo.com.

1.  Display of listings on e-letsgo.com

1.1  Your listing will display on e-letsgo.com with size and branding determined by e-letsgo.com.

1.2  The priority of listings in search results will depend on how users of e-letsgo.com choose to sort their results (eg newest to oldest listing, lowest to highest price etc).  The default sort priority is at our discretion.

1.3  The duration of the listing on e-letsgo.com will be for a period determined by your specified Order for the e-letsgo.com listing.  The duration specified on your order runs uninterrupted from the start date of the listing, despite any instruction to postpone publication for any period of time.

1.4  Video content on e-letsgo.com is hosted by an external Chinese provider called “YouKu”, located at YouKu.com.  YouTube is not available in China, hence why we copy video content to the YouKu website for publication in China.  By purchasing any e-letsgo.com listing product for a listing that includes video content, you consent to our copying of that video content to YouKu.  You acknowledge that we have no control over the YouKu website and accept no responsibility for that website.  We will use reasonable endeavours to remove video content from YouKu following your instruction, but we accept no responsibility if YouKu objects to content being removed.

2.  Fees and billing

2.1  The fees for e-letsgo.com will be specified in your Order.

2.2  We reserve the right to change the fees at any time. You will be notified in advance of any changes to fees.

2.3  No refunds can be given once your Order is made.





Privacy Policy

TIANJIN HAICHUANG INTERNATIONAL CYBER TECH Co. Limited (“HAICHUANG” or “we”, “our” and “us” in this Privacy Policy) operates the website e-letsgo.com.

This Privacy Policy sets out the manner in which we manage personal information collected via e-letsgo.com and associated services. By using e-letsgo.com, or entering into an agreement with us in relation to e-letsgo.com you are taken to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.

Collection of Personal Information

We may collect the following personal information:

Information, such as your name, email, other contact details, addresses, gender, industry, occupation and personal interests and any other information that you provide us or our service providers by using e-letsgo.com products or services, including liaison services.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to and behaviour on e-letsgo.com including, but not limited to your IP address, Cookie information, traffic data, location data, weblogs and other communication data and the resources that you access.

Information about you that we obtain from service providers or third parties.

Use of Personal Information

We may use your personal information to:

ensure that content from e-letsgo.com are presented in the most effective manner for you and for your company;

provide a better service or product to you, for instance by automatically populating forms on e-letsgo.com by which you make enquiries of selected estate agents or agencies, property brokers, food producers, food distributors, international exporters, professional service providers and associated third parties;

combine your personal information with information that we have collected from our service providers, third parties or cookies to provide you with a better or more personalised experience and to improve the quality of our services;

personalise and customise your services, experience, advertising and content that you view and engage with on e-letsgo.com. This may include displaying targeted advertisements based on your personal information;

respond to or provide you with service, products, information and assistance that you request from us;

contact you to conduct surveys, research and feedback about our products, services or e-letsgo.com;

allow you to participate in interactive features of our service, when you choose to do so;

notify you about changes to our service;

share your information with our service providers and other third parties so that they can provide you with products or services on our behalf or help us to provide you with the requested products or services including contacting you in relation to the products or services;

provide you with information about offers, promotions, goods or services, which we believe may be of interest to you; and

share your information with our service providers and other third parties so that they can contact you directly about their offers, promotions, goods or services.

We will always give you the opportunity to request that your information not be used for further direct marketing in the future.

Disclosure of your Personal information

We may disclose your personal information to:

Estate agents or agencies, property brokers, food producers, food distributors, international exporters, professional service providers and associated third parties;

Estate agents or agencies, property brokers, food producers, food distributors, international exporters, professional service providers and associated third parties that have listings or advertising on e-letsgo.com and which you have requested information from by submitting an enquiry. If you request information from these organisations through e-letsgo.com, you will need to check their privacy policy to find out how that organisation handles your personal information. We are not responsible for the way these organisations collect, use, disclose or handle personal information.

Third party suppliers:

owho we have engaged to provide you with goods or services on our behalf, for the purposes of helping us provide you with the requested goods or services or so that they can contact you in relation to the goods or services; or

oso that they can contact you directly about their offers, promotions, goods or services. If we do disclose your personal information for this purpose, we will always give you the opportunity to request that your information not be disclosed for this purpose in future.

oWhere we have disclosed your personal information to third party suppliers for the above purposes, we have used reasonable endeavours through contractual arrangements to ensure that the third party supplier has adequate security safeguards and only uses the personal information for the purposes above.

oRelevant government or public authorities or our legal representatives, in special situations where, either:

owe have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; or

owe believe, in good faith, that the law requires disclosure.

Storage, Security and Processing

We strive to ensure the security, integrity and privacy of personal information submitted to e-letsgo.com, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. However, we will endeavour to take reasonable steps to protect the personal information you may transmit to us from our online products and services or otherwise collected by us. Once we do receive your transmission, we will also use reasonable endeavours to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorised access to your personal information.

Transfer of Personal Information

Personal information submitted by users of e-letsgo.com may be held on servers located in Japan, Australia and Amsterdam or in the data centres of HAICHUANG’S outsourced data processors in Australia, the United States of America, Europe and Asia. The purposes of transfer of data outside of China are the secure storage, back-up and retrieval of data. HAICHUANG has implemented policies and procedures to safeguard the secure storage and processing of external data and has verified the security arrangements of its outsourced data processors and has implemented contractual arrangements with its outsourced data processors. When you provide us with your personal information you give us your consent to the transfer of personal information for the purposes described above.

Correction and access

We will endeavour to take all reasonable steps to keep accurate and up to date information which we hold about you. If, at any time, you discover that information held about you is incorrect, you can [contact us] to have the information corrected.

You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law. To request access to your personal information, please [contact us].

Cookies

By using e-letsgo.com, you consent to the use of Cookies and measurement software in accordance with this Privacy Policy.

‘Cookies’ are text files containing small amounts of information which are downloaded to your computer when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that website.

Cookies are industry standard and are used by most websites, including e-letsgo.com and are useful because they allow:

a website to recognise a user’s device to enable more efficient navigation of the website, remember preferences and generally improve a user’s experience;

customisation and personalisation of advertising presented to you based on your interests which are determined by your actions such as the pages you view, the links you click, the search terms you enter using search engines and the products and services you use on e-letsgo.com; and

compilation of analytical data to improve site performance and monitor traffic, measure the effectiveness of products, services, website usage and auditing.

When you use our products, services or visit e-letsgo.com, we may, or we may allow service providers or third parties such as our analytics partners and/or our advertising and adserving partners, to place one or more ‘Cookies’ on your computer or collect information about your browsing activities. If your access to our products, services or Websites is through a mobile or tablet device, we may, or we may allow these service providers or third parties to use mobile or tablet measurement software to obtain similar information that we do through Cookies. We allow these third parties to use Cookies and measurement software on e-letsgo.com to assist us to provide or improve the provision of our products and services to you, display personalised advertising and to assist us to audit, measure and analyse usage across e-letsgo.com. We may combine our Cookies (or information collected through our Cookies) with third party Cookies to provide more relevant services and advertising to you on e-letsgo.com or third party websites.

Cookie Choices

If you do not want information collected through the use of Cookies or mobile measurement software, there is a simple procedure in most browsers or the settings section of mobile and table devices that allows you to deny or accept the cookie or mobile measurement software feature. However, you should note that disabling these features may cause some of the functions on e-letsgo.com not to work properly.

Applications, widgets or links to other websites

We provide links to web sites outside of e-letsgo.com, as well as to third party websites. We also allow some third parties to display widgets and applications on e-letsgo.com that allow you to interact and share content including social media buttons. These linked sites, applications and widgets are not under our control, and we cannot accept responsibility for the conduct of companies linked to e-letsgo.com or collecting information through these third party applications or widgets. Before disclosing your personal information on any other website, or using these applications or widgets we advise you to examine the terms and conditions of using that website and the relevant third party’s data collection practices and controls in their privacy policy.

Amendment of Privacy Policy

We reserve the right, at our discretion, to modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. We welcome your comments and [feedback].

Problems or Questions

If we become aware of any ongoing concerns or problems with e-letsgo.com, we will take these issues seriously and work to address these concerns. If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, please contact our Privacy Officer at privacy@e-letsgo.com